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Free Trade Magazine Subscriptions & Technical Document Downloads

Browse through our extensive list of free Sales & Marketing magazines, white papers, downloads and podcasts to find the titles that best match your skills; topics include Customer Relationship Management (CRM), call center management, advertising and public relations. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

    
 
 

Social Media Strategy Workbook The 12-Step Guide to Creating Your Social Media Strategy....

Let's Talk Social Media for Small Business (Version 2) - Free 41 Page eBook Feed the Social Media "Beast" and you'll see it pay dividends....

Social Media Marketing GPS -- Free 91 Page eBook SMGPS will tell you the why & how to use social media for marketing, 1 tweet at a time. You'll learn essentials in digestible little...

60 Social Media Ideas in 60 Minutes One of the first things that most people ask after they attend one of MarketingSavant's social media strategy workshops or webinars is...

The (VERY) Unofficial Guide To Facebook Privacy By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf....

Web Strategy 3.0: e-Business Leadership through Customer Centric Internet Platforms - Free 24 Page eBook Learn more about advanced and customer centric web strategy including topics like driving traffic to your website through multiple channels...

SMART RETAIL NEWS Is the global news source for advances in M2M innovations in retail....

The Salesforce User's Guide to the Right Metrics for Your Inside Sales Team Salesforce is a powerful tool, but to get the most out of it you need to understand the fundamental metrics that drive sales performance....

Authority Leadership Marketing: Making Content the Cornerstone of Customer Engagement and Relevance Customer-centric content and authority leadership are critical to building brand trust, accelerating lead acquisition, and shortening...

The Salesforce User's Guide to Pipeline Management Learn the best practices for managing and measuring your sales pipeline in Salesforce....

The Contact Center Selection Checklist Numbers speak for themselves: it costs about $500/visit to service a customer in person, $5.66/call with a live agent in a contact center,...

The Salesforce User's Guide to Data-Driven Forecasting Learn the best practices for creating an accurate sales forecast with your Salesforce.com data....

CRM Magazine Is the publication of record covering the field of customer relationship management and is written for customer-centric organizations....

Small Business CRM Systems: How To Increase Sales And Retain Valuable Customers CRM is widely known as an automated means of collating and utilizing customer data. The newest CRM solutions utilize the latest...

Retail Online Integration Provides practical information and ideas retailers, catalogers, online marketers and brand merchants can use to do their jobs more...

The Contact Center in 2015 According to the Avaya Consumer Preference Report, 41% of users talking to a contact center agent rate “fast and efficient resolution...

 
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